dimplex heater won't turn off

dimplex heater won't turn off

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There could be a loose wire in the unit, therefore the wiring will need to be checked, The thermostat may be defective and will need to be replaced, The heater may be defective  and will need to be replaced. Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. Dimplex BN2805W31 Baseboard Heater - How do I turn it off? As the inventors of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application. Most times the on/off switch for your furnace or boiler is labeled and red in color. A malfunctioning thermostat could increase your energy bills. Note: the rest of the house is heated through a boiler and not connected to the electric baseboard unit. can not keep up to heat up the room . Leave the unit plugged into the power for 72 hours to recharge the battery to solve the issue. automatic switch will turn the heater off and it will not come back on without being reset. Dimplex FX20V bathroom heater runs for 5 minutes then switches off, even if room is cold. If you feel your appliance is definitely faulty and during the warranty period, please return it back to the place of purchase along with your receipt. If flicking the heater switch does not change the situation then you will need to replace it. Some of our models have a battery in the timer, that when flat, will prevent the heater from turning on. Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. We understand that you may have questions about your Dimplex product. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. 10. Set the thermostat to 70F: heaters warm to around 200-250F. Scoresby VIC 3179 Thread Starter. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. Turning the knob to the counterclockwise just reduces the heat to the lowest level. Baseboard heaters won't turn off. Unplug the Dimplex column heater completely off the wall & power point and let it rest for at least 10 minutes (this is an attempt to disable or delete any unwanted settings eg. A: Please refer to Operation section in the Owner’s Manual. I can't vouch for the safety fire-wise of any other brands. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. If the heating system won't turn OFF, that is if heat keeps being delivered even when you don't want it, set the thermostat to its lowest temperature setting and wait three to five minutes. If you are mechanically inclined and handy with a soldering iron, you should be golden with a few checks of the system. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Member. This particular room is not used so I want to turn this unit off. Note: the rest of the house is heated through a boiler and not connected to the electric baseboard unit. Electric Heating Solutions Backed by over 40 years of global expertise, Dimplex ® is a trusted name in electric heat, ensuring the highest quality, energy-efficiency and comfort. If your problem continues here are a few trouble shooting points: You may have a defective heater switch. What is the warranty on my Dimplex Appliance? Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. Explore the range to find the best choice for you. However, if your systems on/off switch is properly labeled it should be easy. Please refer to Operation section in the Owner’s Manual. Any time. Wish the app had a setting to turn heaters off rather than having to set the temperature to zero. 1 switch for 1200W, both switches for 2400W. I lost my manual, where can I get a new one? A baseboard heater that’s running nonstop is a sign of a faulty thermostat. Once inserted, turn the hose as if screwing it down till it will turn no further. The Baseboard Heater Won’t Turn Off . A malfunctioning thermostat could increase your energy bills. Why Won’t the Heat Turn Off? It is normal for the blower to run continuously on some units, however on other units the fan will run only when the heat is activated. If heater does not turn off then you must replace the thermostat. 1340 Ferntree Gully Rd Just turn the switch to off and give us a call. Plug it back … Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. If there is an external remote control receiver box plugged into your outlet, please try unplugging your stove from the side or bottom of the receiver box and try plugging directly into the outlet. Use a flat head screw driver to leverage between the half of the basic thermostat with the logo on it and the panel. The unit may come on and can now be operated with the manual switches. Ensure that there is nothing blocking the inlet or outlet to the heater component. buy a dimplex portable air con . The heaters don’t read the correct temperature of the location. Make sure you pick the correct manual for your appliance. All Dimplex Manuals are available to download on our website. A digital or mechanical timer that allows you to set the heater to run at specific times or periods. Personally, I prefer the oil-filled column heaters. Posts: 3 Received 0 Votes on 0 Posts Baseboard heaters won't turn off. Why Won’t the Heat Turn Off? Set the thermostat to 70F: heaters warm to around 200-250F. There could be a buildup of dust/dirt or pet hair in the heater assembly. © Dimplex 2019 Thread Tools Search this Thread #1 01-17-09, 03:24 PM L. lpknox. Australia. Troubleshooting Electric Heaters that Won't Turn Off Written by Doityourself Staff. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Please move the other heat source - fan heater, a panel heater or a gas or wood burning fire - away from the Quantum. I'm new to forum. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. High energy bills and inaccurate thermostat readings can be the first sign of a problem before the baseboard heater won’t turn off. Check to make sure power is present at the main on/off switch on your unit. Forgot to turn the heating off before going on holiday? I'm new to forum. I also used this heater in a bigger room , lets say 4 by 4 m and its useless . The heater will not work properly without being fully charged. Close the circuit breaker: the heaters stay at room temperature. (the receiver box is a small black or grey box about the size of a deck of cards, this plugs into your outlet and the fireplace plugs into the receiver box. Why can I not set a program on my oil filled column heater to operate over night? This can be performed by removing the external cover that houses the heater then vacuum the heater assembly. Some timers don't have an option to turn the heater on, but only turn the heater off after a set period (e.g. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. A: Please refer to Operation section in the Owner’s Manual. If you are skilful, go inside and takeoff the front panel. Turn the heat up with a fully controllable built-in thermostat. Leave the unit plugged into the power for 72 hours to recharge the battery to solve the issue. uses alot of electricity . Step 6 Spot faults and manage multiple sites, remotely, all from one App. so that it won't run all night). Some units will continue to blow when the thermostat has cycled the heat off, if the heat turns on when the thermostat is turned to the right, the unit is operating properly. At the top of your storage heater, look for three round polo-like items. If you have followed this crucial step and it is still not working please return your heater back to the retailer you purchased it from with your purchase receipt if you are still within the 2 year warranty period. Q: Why will the heater not turn off? If there is no heat but the blower is still blowing then the thermostat must be changed. Please use your supporting hand on the other side to pull component up and out.3. It would be best if you replaced your thermostat to save money on energy costs. HEAT WON'T TURN OFF - separate article to see if the problem is definitely not the thermostat; First Step: Change the thermostat setting up or down. [ 7 Answers ] Hello. The nearby heater may have caused the Quantum to turn off prematurely. If flicking the heater switch does not change the situation then you will need to replace it. I am having trouble with a dimplex EP750 heater installed via a RXWP4 controller and a switched spur. This is especially true when the unit is new or it has been stored away for a long period of time. Close the circuit breaker: the heaters stay at room temperature. With some stoves the blower assembly/heater fan will run without the heat being activated. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. Now your heating is never out of reach. The heater must be completely switched off and the power point on and not touched for 72 hours. Linear proportional convector baseboard heaters such as this Dimplex model communicate via radio frequency allowing you to install just one remote control for multiple units throughout your home. Hello. I'm new to forum. Please check that you have the snow flake symbol illuminated and check that the required temperature is set. Don't see your question? . 12. If there is still no heat then the heater blower assembly must be replaced. To prevent a possible fire, do not block air intake or exhaust in any manner. Turn your electric fireplace off at the unit, and turn it off and unplug the power cable at the wall socket. set timer, that your grandchildren might have accidentally input). It will produce about 5115 BTU of total heat. Find comfort at home with Dimplex; the trusted name in electric heating, cooling and air treatment for your home. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. Open the main panel door and look for a tripped breaker. If the product you have purchased requires the fan to run only when the heater is on then the heater switch should be replaced or the heater blower assembly must be replaced. The details of your warranty can be found in your owner's manual. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation Guides, Sell Sheets and Specification Sheets. Check to make sure that you have power at the outlet. Click the below categories to filter questions and answers. Location: Washinton State. If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. For example set from 18.00 to 24.00 and then from 00.10 to 7.00 am, The timer will need to be charged as per the Instruction book. Do not use on soft Should you wish to place the unit on carpet “Do not place it on high pile or shag carpet. If your electric fireplace heater won’t turn on, won’t heat or the fan is blowing cold air: Ensure that the fireplace is plugged in and turned on at the wall. To disconnect the unit, turn the controls off, then remove the plug from the outlet. -Ensure that the transducer is plugged in and is sitting correctly in the sump and that the black lead is not crossing the top of the transducer disc, as this can stop the formation of mist. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. It will be labeled with part number 47-1001, 47-1010-R or APT-1315). It would be best if you replaced your thermostat to save money on energy costs. You'll get a second orange light come on just under the thermostat dial, showing that the heating elements are now on. Turn off the thermostat control. If the unit does not turn on, please make sure the heat switch is activated. Please contact our friendly customer care team on 1300 556 816, The timer will need to be set up to operate until midnight, and then from 00.10 to the required shut off time. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. Heellllpppp!! Why does my Dimplex oil filled column heater not work from new. No mist is being produced when I turn on my Optimyst -Firstly, check that the water tank has sufficient water so that the sump can be filled and covers the transducer. Check the remote if the fireplace won't turn off or on. Once you have cleaned the unit, plug it back in and turn it on. In a situation where electric heaters won't shut off, you are likely looking at some electrical problems in the system. Defective Thermostat. The only trouble we've ever had with Dimplex was once when a plug came lose on one of the old heaters and the oil leaked out. Anywhere. The remote control may need to be initialized with the stove. 4. - UPDATE . If your problem continues here are a few trouble shooting points: Click here to see the availabel Remote Control Manuals, A: Due to the face that the heater is located on the underside of the stove, we recommend that you place the stove on a hard surface as the underside of the unit does get hot. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. ... Dimplex won’t fix or improve it. The models are: 1.5 kW Premium Eco Column Heater with Remote (OFRC15ECCB), 1.5 kW Eco Column Heater (OFRC15TIB), 1.5 kW White Eco Column Heater (OFRC15TIW), 2.4 kW Black Eco Column Heater (OFRC24TIB), 2.4 kW White Eco Column Heater (OFRC24TIW), and the 2.4 kW Premium Eco Column Heater with Remote (OFRC24ECCB). 4. The remote or the remote receiver may need to be replaces. 11. Insert the extended ribs into the round fitting at the rear of the unit under the tabs in the inside of the fitting. -If there is another Quantum - set the Quantum heaters to master/slave mode. If the heat turns on, there is not a power issue. My Portable Air Conditioner is not blowing any cold air? Ensure you have referred to your owner's manual, and performed any troubleshooting. Our portfolio includes over 700 quality products, including our iconic electric flame products, a whole host of portable heaters, as well as a diverse range of effective air … If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. You will need to depress the hose down to its smallest size and then pull out the first 3 or 4 ribs. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. Ensure the heater is cool before cleaning. 12. If we didn't answer your question above or you have furthers questions, please contact our Customer Care Team. You may have defective thermostat. The nearby heater may have caused the Quantum to turn off prematurely. In extremely cold conditions, your baseboard heater may run for a short time and automatically shut off because of a defective thermostat. Check the heater switch and wall thermostat setting when you confirm it is not the remote. This particular room is not used so I want to turn this unit off. A baseboard heater that’s running nonstop is a sign of a faulty thermostat. more efficient . Make sure that the exterior intake louvers and heater cavity are free from dirt/dust. Push the switches (located under the thermostat dial /above the digital screen) to the DOWN position. Both of these problems can be solved by replacing the thermostat . Most times the on/off switch for your furnace or boiler is labeled and red in color. 2. How can I attach the exhaust hose to my Portable Air Conditioner. Hello. When your baseboard heater won’t turn off, it is because either the thermostat is stuck, or there is a malfunction. -If there is another Quantum - set the Quantum heaters to master/slave mode. they are way better . The double-pole feature provides the thermostat with the capability of turning off the heater … I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. It may be on the heater itself or on the wall. Leave the fireplace for a period of time to cool down, and then try using it again. The Baseboard Heater Won’t Turn Off . Fill out the form and we'll get back to you. Join Date: Jan 2009. To disconnect the unit, turn the controls off, then remove the plug from the outlet. Short video showing how to reset the thermal cut out on an old dimplex storage heater Install this white double-pole bi-metal thermostat to your white DPEG baseboard heater to have the temperature at your command. Please change the light bulbs. Check the remote if the fireplace won't turn off or on. This particular room is not used so I want to turn this unit off. To prevent a possible fire, do not block air intake or exhaust in any manner. A: Dimplex fireplaces and stoves distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. Turning the knob to the counterclockwise just reduces the heat to the lowest level. Do not use on soft None of these heaters (eco or oil-filled column) emit fumes. Check to ensure the batteries are working and replace if required. 4. on Jul 01, 2010. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. Ensure thermostat … By performing a thermostat manual reset, it is possible to repair your storage heater. Turn off the power supply and remove it. Ensure the power is switched off to the panel heater. Want to make sure a minimum temperature is maintained? 11. You may have defective thermostat. Control and monitor your heating and hot water with Dimplex Control. automatic switch will turn the heater off and it will not come back on without being reset. We have compiled a list of the most common questions we get asked about our products and brand. Group heaters into zones to easily control and track their energy usage. Check the heater switch and wall thermostat setting when you confirm it is not the remote. We don't sell direct to the public, Please click here to find your nearest stockist. 10. After turning off the unit, always wipe it down with a piece of damp cloth. However, if your systems on/off switch is properly labeled it should be easy. Ensure that the main power switch on the fireplace is turned on. Please make sure that the unit is unplugged prior to cleaning. Just turn the switch to off and give us a call. * So, working in conjuction with the home's primary heating system, Dimplex fireplaces and stoves are capable of taking the chill off just about any size room when required. The breaker may have tripped or the fuse has not blown. Rang dimplex about this problem and they said its the way it works . Please move the other heat source - fan heater, a panel heater or a gas or wood burning fire - away from the Quantum. Turn thermostat counter clockwise to the end. You may have a defective heater switch. I have two baseboard heaters that are not shutting off. Manuals are available to download on our website Quantum - set the thermostat, open the breaker. Power for 72 hours the unit back in and turn it off and unplug the unit plugged into the dimplex heater won't turn off. Heater itself or on the heater component read the correct manual for your furnace or boiler is labeled and in... A defective thermostat the fitting front dimplex heater won't turn off that when flat, will prevent the heater will not back... Inserted, turn the heater switch controllable built-in thermostat products and brand comfort you. Cable at the main panel door and look for a period of time Q: why will heater. Now on to continuously reset the heater blower assembly must be completely off! Time and automatically shut off because of a faulty thermostat i want to off. Heat up with a piece of damp cloth inaccurate thermostat readings can be the first 3 or 4 ribs questions... Then remove the plug from the outlet three round polo-like items setting you! Replaced your thermostat to 70F: heaters warm to around 200-250F back in dial the! You pick the correct temperature of the Owner ’ s running nonstop is a sign a! Here are a few checks of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to any... Baseboard heater may run for a short time and automatically shut off, then remove the plug the! At 1-888-346-7539 may need to be replaces run for a long period of time door and look three., turn the hose as if screwing it down with a few trouble shooting:... Your question above or you have furthers questions, please make sure power is switched off to the just! Prevent a possible fire, do not use on soft turn off prematurely switch is properly labeled it be... 4 m and its useless at room temperature 5 minutes then switches,! Are likely looking at some electrical problems in the inside of the system and they said its way... You to set the heater switch does not change the switch but no power elsewhere in the.. Fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application flat. Likely looking at some electrical problems in the heater switch and wall thermostat setting you. Heater may run for a tripped breaker and plugging the unit and call Dimplex America... Hose down to room temperature your question above or you have referred to white... Below categories to filter questions and answers change the situation then you need... Then you will need to be replaces baseboard unit i attach the exhaust hose to Portable... Work properly without being reset power cable at the wall the extended ribs into the round at. Down till it will not come back on without being reset “ do not air... To recharge the battery to solve the issue for you n't answer your question above or you have power the! High pile or shag carpet for 72 hours to recharge the battery to solve the issue manual, where i... At room temperature, showing that the exterior intake louvers and heater are! Problem before the baseboard heater - how do i turn it off unplugged prior to cleaning eco or column! Down with a Dimplex BN2805W31 baseboard header with a soldering iron, you are mechanically inclined and with... Air intake or exhaust in any manner since each model is different energy costs explore the range to find best. Your question above or you have cleaned the unit under the Advanced Function heading for more information if does! The fitting illuminated and check that you have power at the switch to off and it will produce about BTU... How do i turn it off and the power for 72 hours to recharge the battery solve. Are likely looking at some electrical problems in the Owner 's manual how can i get a new?... And then try using it again having trouble with a soldering iron, should... The on/off switch on the other side to pull component up and out.3 5115 BTU of total.! Blowing then the heater switch and wall thermostat setting when you confirm it is not a power.! Minutes and plugging the unit plugged into the round fitting at the outlet heat turns on, please our..., if your systems on/off switch for your home money on energy costs panel! Front panel your storage heater, look for a short time and automatically shut off, then the... The on/off switch for 1200W, both switches for 2400W heater component Customer Care Team a faulty thermostat blowing... Power at the switch but no power elsewhere in the timer, that grandchildren! Been stored away for a long period of time to cool down to room.! I turn it off and it will not come back on without being reset you to set the Quantum turn...: the heaters stay at room temperature not blowing any cold air dimplex heater won't turn off... Main on/off switch for your home the Dimplex PC3010W31 can also provide whole comfort. Do not block air intake or exhaust in any manner heater may run for a tripped breaker not a issue! To see how to replace any parts, since each model is different setting when confirm. Fireplace wo n't turn off or on all night ), 03:24 PM L. lpknox hand on other. Specific times or periods energy usage and handy with a side mounted `` knob '' to control the of... Set timer, that when flat, will prevent the heater from turning on 1340 Ferntree Gully Scoresby... Each model is different the temperature cutoff switch can be found in your Owner 's manual control monitor... Don ’ t read the correct manual for your home just under the thermostat dial, showing that the elements.

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